Shipping and Insurance

When a product is indicated as “in stock”, then it will often ship 1-3 business days from the date of the cleared payment.

The vast majority of orders will be shipped via US Postal Service. FedEx, UPS, DHL, and other known carriers may also be used. Shipping services are selected based upon the total value and the weight of the shipment. All domestic shipping services are offered complimentary, but international shipping rates will apply.

Executive Currency fully insures all of its shipments. Should anything happen while your package is in transit to you it will be covered by our insurance policy.

However, we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given them instructions to leave your package with a third party. When we ship to you, if items are lost or damaged in transit, Executive Currency assumes responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion and may do so only once the insurance investigation has been concluded, which usually takes sixty to ninety (60-90) days. Executive Currency at its sole discretion, may decide to ship you a lost product(s) before the insurance investigations has concluded.

Please note that Executive Currency will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address. Any issues or problems with a shipment MUST be reported within 2 business days, else Executive Currency may have to refute any claims.
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